No error messages, nothing. May 16, Messages: Moving the drive to some desktop. Net is the opinions of its users. Let me know if you do

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I than tried to open the external hard drive on my old computer which has Windows Xp but it again failed to open, giving me the same messages as Digifal 7 did and I must point that i was using this drive on the Windows xp Pc for years without any problem, until this day, when i for the first attempted to open it with Windows 7 I also tried it on a couple of other PCs but with no success at all, always getting the same error message – “device not recognized”.

One the scan is complete, the driver update utility will display a results page showing which drivers are missing or out-of-date. It’s doubtful you will find a picture laden step by step on this since it’s one of the tasks just a little harder than light bulb replacements.

I have a similar problem. Welcome to Tech Support Guy!

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The drive is simply not detected. To install a driver in Windows, you will need to use a built-in utility called Device Manager. I don’t know what type of connection the hard drive in the USB case uses. Note that plugging it into other XP computers at work does digial “reset” the drive, and you still just get the clicking sound, with no recognition by the OS.


That could be the first time that I heard about something working on Vista and not XP. Thanks for everyone’s help. Please wd1200xms-0 a better example when the member is either not following directions or not telling us they did. How to connect it To download and update your drivers manually, follow the instructions below.

WD passport – USB Device does not recognize device

Also i used a program called “USBDeview” but it failed to identify the drive as well it just listed it as an unknown device even tho this program managed to find records of the drive being used before it stopped working properly – the program gives you a list of all usb devices attached to your pc, past or present. I bought a WD Passport gb. I was pounding my head against the wall over this one. If it still does not work using the live CD, then it has failed. Do you already have an account?

I agree though, it is a good idea though to have things like pics, music, documents and such backed up on a DVD or CD rather than a hard drive because they eventually fail mechanically. Other people have reported a fix after finding that their cable was loose. Sorry, there was a problem flagging this post.

To get the latest Windows 10 driver, you may need to go to Western Digital website to find the driver for to your specific Windows version and device model.

I have good knowledge of how to run and install and troubleshoot most problems, but when it comes to hardware and the real techincal stuff, I don’t have any experience.


I’m kind of desperate.

[Solved] USB external HD not Automatically recognized when plugged in

The time now is If the problem drive works fine with linux, it is a windows problem. Each file type has a slighty different installation procedure to follow. In most cases, you will need to reboot your computer in order for the driver update to take effect. I don’t go onto these too much but whenever I have a problem with my computer, I logon, and here the answer was.

So it sounds like it might be fairly easy but I couldn’t help you out too much since I haven’t done this before.

WD passport – USB Device does not recognize device – Forums – CNET

Have you looked at those other forum threads? Tech Support Guy is completely free — paid for by advertisers and donations. If it still has problems after doing the above, either the drive or the enclosure has most likely failed. I plugged in my Western Digital external. Join overother people just like you!

A simple wd1200xms-0 is to boot the system using a linux live type CD.